Case Studies

Delivering results and empowering our clients isn't just what we claim to do; it's what we've been successfully doing for years.

Below, please find some Case Studies that highlight our proven ability, professional approach, and total commitment to client satisfaction.

Case Study: Delivering Measurable Results

Business Challenge: Our client, a billion-dollar food distributor, was facing a severe technical infrastructure challenge. Their "hodge-podge" of legacy financial systems failed to provide accurate numbers; especially in the critical area of inventory tracking. As a result, they were forced to rely on manual calculations that led to unacceptably high stock problems. They needed help to get measurable results fast, and that's why they called us in to help.

Red Three Solution: We swiftly implemented a unified financial system; one that controlled ALL INVENTORY from purchase through to sale. As a result, the client no longer has to "guess" what is happening with their inventory—they can instantaneously retrieve real-time inventory reports at the press of a button. And in terms of measurable results: thanks to this solution, out of stock problems fell by a massive 50%!

Case Study: Our Solutions Start—And End—With You

Business Challenge: Our client, a world-renowned women's garment designer, found themselves in an extremely challenging—and unfortunately frequent—position. Instead of effectively using their technology to get answers, they became dependant on a costly and wildly ineffective legacy/MRP/Inventory/order system. They couldn't get the information they needed, and custom reports were taking days to write.

Something had to be done right away—and it had to be done using the existing infrastructure in place. Fortunately, our entire approach to solving problems is to work with what our clients already have—and so we went to work.

Red Three Solution: We immediately identified that the key "missing piece" here was a reporting system; one that had to be powerful, fast and easy-to-use. We therefore created a new web-based reporting system to pull data from the existing database and perform lightning-fast calculations. And to make it easy-to-use, we used the latest Web/AJAX technologies, so that all users could use their existing browsers, and navigate through simple drop-down menus.

Our client immediately benefited by getting the information they needed—and getting it faster. And just as importantly, they didn't have to upgrade their infrastructure. We were easily able to work with what they already had, because that's one of the key things that set us apart. Our solutions start—and end—with our clients.

Case Study: We Speak Your Language

Business Challenge: Our client, a global media and television multinational with over 40 million subscribers in the US, was facing a severely limiting and costly problem: they didn't have the in-house staff bridge the "business/IT divide" to support their integrated Lawson accounting system. While they did have plenty of programmers and system administrators, they clearly couldn't translate finance and operational requirements into programming reality. In short: this $400m division of one of the world's largest companies couldn't see the "whole page"—they needed someone to come in to bridge the gap; someone could speak their language of business and accounting. That's why they called us.

Red Three Solution: As we had strong knowledge of how our client's business and IT pieces "fit" together, we were able to speak their language and deliver a solution that made sense: we offered ongoing, on-call support. We therefore became the "bridge" between IT and finance, and saved our client the costs and resource allocation of hiring and training two full time employees.

Case Study: You Are Our Only Preferred Partner

Business Challenge: Our client, a global media and television multinational with over 40 million subscribers in the US, needed to roll-out its existing systems into a larger, company-wide system. The key challenge, however, was on which technology and vendors to choose; this was a project that could NOT fail, because the consequences would be disastrous. Since we knew their business "inside and out" and had proven our value as solution providers, we were invited to participate in the vendor selection process. This was a very smart move!

Red Three Solution: It was "expected" that we would simply support the technology that WE had the most experience with, since this is (unfortunately) the industry "norm." But we have a reputation for objectively focusing on our clients—not on ourselves, and what will get us the most billing. And our reputation was further solidified when we didn't recommend that this client stay with their current package. We knew that this meant, ultimately, less billing for us; but that was perfectly fine. We clearly had to recommend what was best for our client, and that's what we did.

We outlined that if the current division didn't have the software, the overall company would never have looked at it as a solution. In other words: simply rolling out what already existed wouldn't have been a deliberate, a strategic solution; it would just have been the "default." Our client understood what we were saying and made another choice—one that led to a successful company-wide integration. We may have lost some billing, but we gained credibility and further established our reputation of viewing our clients as our ONLY preferred partner. It was an easy trade-off.

Case Study: Your People Use Systems—Not The Other Way Around

Business Challenge: Our client, a $100m+ global full-proxy solicitation and corporate/financial communication firm, installed a new billing system. Unfortunately, they ran straight into a surprisingly common business brick wall: it was almost impossible to use!

In "theory" the system was supposed to easily and effectively handle complex requirements, including: revenue recognition, milestone and expensive billing, markups and pass-through expenses. In reality it was a nightmare; one made worse by the fact that the consulting team who set-up the system kept saying that "other clients had used it successfully." That's when they turned to us for a fresh approach to a massive problem.

Red Three Solution: Built into the very fabric of our problem-solving approach is the understanding that people use systems; not the other way around! And that's why we immediately identified the core problem and knew what our client needed: user friendliness.

We created several custom programs that effectively "hid" the back-end complexity from user experience; and we did this without modifying the base code. As a result of this focused improvement, our client can now invoice easily and use their billing system as originally expected: hassle-free. Furthermore, thanks to our solution, our client can implement future upgrades without costly patches or inconvenience to their people—because people use systems; not the other way around! Ready to learn more about how our customized, cost-effective, quality assured and people-first solutions can help your business get the answers you need?

Ready to learn more about how our customized, cost-effective, quality assured and people-first solutions can help your business get the answers you need?

Click here to contact us, and let us show you how we'll transform your information technology into what you need: Answer Technology!

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Red Three Consulting: Transforming Information Technology into Answer Technology